Ordering, Shipping & Returns
What is the minimum order quantity and lead time?
There is no minimum order quantity – we ship from 1 piece. Orders for in-stock items are dispatched the same working day.
What is the return and refund policy?
Parts may be returned within 30 days of delivery provided they are unused, uninstalled and in their original packaging. The buyer confirms the OE number before dispatch; buyer-error returns ship by trackable mail at the customer’s cost, while wrong or defective dispatches are covered by us with a replacement or full return logistics. Approved refunds are issued to the original payment method, or as credit on your next order, after a 5-business-day inspection. See the full return and refund policy for details.
What documents come with each order?
Every shipment includes the commercial invoice and packing list, and a Certificate of Origin can be issued on request, so you can match the part against your order and verify the shipment.
Auto parts insights from the Longtop team, focused on sourcing, quality, and practical product knowledge.